Terms & Conditions
Quick reminder that our Terms & Conditions updated today, 1st October.
All active clients received an email with the changes and reasons for such, and there was an app notification also. If you haven’t yet checked them in full, there’s a quick link under the “What’s New” tab in the app, and they’re always linked at the point of booking each session.
Main changes:
• Class Packages now consist of 1, 6 or 12 Class Plans.
• Cancellation Policy is now 12 hours
• You can book up to 15 mins before start time
• Class minimum is 3 people to be viable
• Any cancellations on our part due to low numbers will happen approx 90 minutes prior, or for classes that start before 9am it will be announced at 9pm the evening before
• Please only enter a studio or gym when the instructor is ready and calls you in. If the door is closed, please wait.
• Please use the cupboards and shelving provided in each studio for bags, phones and shoes etc, and do crowd the mats or floor space.
Thank you to everyone who keeps up to date and acknowledges changes.
These are in place to keep the studio running effectively, efficiently and fairly so we can continue to improve for you.
See you soon 🤍