Booking Updates
I’m currently making some changes that should streamline the booking process on the website and app, and help us capture and view your health information better.
Any sessions booked over the next few days may have some different or extra steps, as I need to add in the new forms and processes before I can take away the older ones.
Once I’ve made the changes, you should soon be able to skip the booking form fully when booking via the app, as long as you’ve done it once before and we have a Health Screening Form complete.
I’d also love to know of any niggles you may have found in general with:
• Website Booking
• App Booking
• Booking Forms
• Health Questionnaires
• Automated emails (confirmations & reminders)
Do you add your bookings to your personal calendar to keep track, or do you open the app for your upcoming bookings?
Do you find email or text reminders of your upcoming bookings helpful or relevant?
I now have the ability to edit or remove automated emails such as purchase confirmation, booking confirmation, booking reminders etc - so I’m keen to know what is useful and what is just noise, so I can make the process more pleasant.